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Customer Comments

  • "I cannot recommend this company highly enough! Their shipments come within 2 days of ordering and their customer service is the best in the industry! They always send the products thoughtfully and attractively packaged and I always get samples with each order! I will only buy my fragrances from you in the future!" Nancy
  • "Let me say that I love the fragrances I ordered, as well as the 2 samples you sent me. I used the Dry Body Oil this morning after my bath and followed with my perfumed oil in the Hanae Mori. Fourteen hours later, I still smell great! ...Thank you for your great products and excellent service." Jane
  • " Wow! Again, some of the most fantastic customer service ever and I was in retail sales for 20 years. Thank you and I am about to tell everyone about your products and great customer service. Thank you so very much. Hope you have a great day and you just made mine much better." Kelly
  • "Not only was the service Awesome, every one of the scents stays on forever! I'm in the Navy, in Japan, and it still only took about a week to get here. I ordered two Custom Designer 4-packs, and I get to wear whatever scent I feel like that day. Not only did this save me a bunch of money (as opposed to buying 8 bottles of expensive cologne), but the stuff smells way more consistent, and stays on much longer than alcohol-based spray colognes. I really couldn't ask for a better experience. I will be recommending this place to ALL my friends, both Navy and at home! Thanks so much!" Jake
  • "Just wanted to say 'thank you' and let you know how pleased I am with my Jasmine oil. Your wonderful products, ease of ordering, prompt delivery and excellent service has been an added plus. Also, your hand written note on the bottom of every invoice had a personal touch and made me feel more like a friend and not just another customer. Thank you again." Cheryl
  • "Thank you for your excellent service for this time we received the package 4 days after it was sent to the UK . Well done !! We will be back!!" SRH
  • "I am truly enjoying my fragrances. Everything came in perfect condition. Thank you so much for expediting the shipment so I got it in time to take it on my trip. You will be hearing from often as i will be ordering for myself, my family and friends. I have already told them all about The Fragrance Shop - And they love the way I smell..." Sharon
  • "Thank you for the professionalism. It is nice to deal with a company that is so on the ball. It is greatly appreciated. I am looking forward to getting my new fragrances :)" Jennifer
  • "I just love my purchases and wanted to thank you. The oils are beautiful and pure and the way they were packaged was fantastic...even the added touch of the Lifesavers was special. I'll be back again and again and again... thanks so much for a great shopping experience!" Terry
  • "Your fragrances are wonderful! My sister, mother and mother-in-law are now hooked on your products! Your packaging is always so personal and makes the customer feel special. We really like your little samplers because it is fun to try the different perfumes in your selection. Thanks so much and I have told all my family and friends about you! :o)" Rayna
  • "I have been buying Wisteria from the fragrance shop since I visited their shop in New Orleans in the early 90's. Now, I buy over the phone when I run out. It could not be easier. They are pleasant and helpful and it takes moments. I would be lost without them. " Tia
  • "I am really happy with my purchase, as I have bought your oils for over 6 years now. The price is great, the oils last a long time and I get quite a few compliments oIn my perfumes. Thank you again and I have been spreading the good word about your company. " Paula
  • "You guys are awesome. Received the order and the Dry Body Oil is delicious. I will post a comment-rating tonight on your website. The customer service is spectacular, could not ask for more. Thank you!" Marie

Write A Comment About the Fragrance Shop

I absolutely love doing business wit The Fragrance Shop. My orders are easy to place and arrive in no time. The best part is the product itself. I have never been disappointed with any the purchases I have made....and I am a repeat customer. All their scents are amazing and last the entire day. They are well worth the price which is not unreasonable to begin with. Kelly C.
This fragrance is just what I was looking for. I had purchased Egyptian musk from another company and it just disappeared after application. Your product is far superior and I will be getting it again. I tried it as a sample to be sure. Good thing, because I tried another scent that just isn't right for me. I really appreciate the chance to try these fragrances before investing much $$. Great company. Anne S.
The news samples I ordered was AMAZING! Over the top! They were exactly the same as the original. Pri
Easy to order online, fantastic products (aftershave balms) , amazingly reasonable prices, free postage to Australia, fast ,hastle free delivery. You are the best. Thank you. Cliff H.
I have been buying the Nagchampa essential oil from this shop for several years. Love, love, love it! So earthy and calming. Joy Y.
I've been dealing with you all for years and I'm always satisfied. Thanks for the good service and fragrances!!! Quinlyn B.
I have been trying for years to duplicate my favorite discontinued fragrance, Anne Klein II - and you did it - thank you! Marie M.
Wow!! I'm very impressed. It's been so long since I've smelled the original A&F Woods, but what I received from The Fragrance Shop smells wonderful. And I almost like the trial size scent that they recommended even better! They shipped SUPER FAST and every communication was extremely polite and courteous. Thank you!! Scottt L.
I am so happy with my purchase. I ordered this fragrance over three years ago in a sample pack. Fell in love with it and forgot. After all this time, the quality is exactly the same and my order was sent immediately after I ordered. Very great company and excellent service. I will be coming back again for the holidays. Louise S.
I ordered from Malta in Europe and the order arrived within a week. Highly recommend these perfumes. The fragrances are beautiful - somehow always better than the actual perfumes I usually buy at duty free. I discovered you in 2006 when I was on holiday in Miami and have continued to buy until now. These stunning perfume oils last a very long time (unless I lose them!). Thanks so much for your lovely fragrances and fantastic service. Nicky G.
Have been ordering from the Fragrance Shop for a long time and only once had a problem which they resolved immediately. Very pleased with their Customer Service. Rachelle R.
Would get great remarks from everyone about my voodoo love dry oil. My last order the smell has gone away and no one can smell anything. Had same thing with lotion last year. From now on will only get fragrance no lotion or oil. Hope they improve soon. Nancy S.
This was my first order from this company. You can bet I will be making many more orders! Very exciting site. I ordered Lemon oil. Also received a sample of pink martini. Turns out I love pink martini ! So now I have to order that one too. I'm thinking I am going to fall in love with the next sample too! Jaime
After discovering what actually goes into a manufactured cologne/after shave I was looking for an alternative, plus my all time favourite is just too ridiculously priced. I was a little dubious at first but having received my GIT I could not be happier. Will be coming back but not in a hurry cos the oils last longer as well! Pluses all round. Greg
I love the fragrances that I purchase from The Fragrance Shop. Fragrance Oil is the only way to go, it's long lasting and just wonderful. Where-ever I go and get compliments on my fragrance,I always elaborate on The Fragrance Shop and the fact the oil is much better than fragrances with alcohol. Thank you Fragrance Shop! Angela
Gave it as a gift but has both masculine and feminine undertones would use it myself Brian C.
The quality of fragrances here is superb,second to none.The fragrance shop has some of the best customer service I've ever experienced.My deepest appreciation to Jenny and the rest of the Kay and Fragrance Shop Family. I bid you peace. James J.
I've been using this company for years and they go above and beyond every time! Plus their scents are FABULOUS! Love it! Melissa J.
I would highly recommend this company for their quality, great smelling products, timely shipping, and the way they pack their products with such care and thoughtfulness. I also really appreciate their reasonable prices. This company doesn't overcharge like many other companies do and they fill up their products to the top, so you really feel like you're getting value for your money. Leilani
I had great service at the Fragrance Shop. My body oil in a scent I love is perfect. I love it! I am going to buy a larger quantity next time. Thank you! Lisa
I have been purchasing from the Fragrance Shop for many years for my spouse. I am most delighted with the service and attention to detail. Keep up the great service. Earnest C.
This company is top notch. Your order is processed quickly and efficiently and you always get a surprise sample fragrance, which is great fun. The oils are wonderful. I prefer the Luxor Sandalwood in Oil, but the body spray is also good, but a little sweet for me. Thank so much for The Fragrance Shop. Once you buy you will do it again and again. Nothing compares. Susan B.
I am very pleased with the service and products offered by The Fragrance Shop. They have a great selection of quality products and I really enjoy how timely they always ship my items. They usually arrive within 2-3 days from the order date. I'm also very pleased with how they package the items with care and thoughtfulness, even offering a free sample for their customers. With this kind of quality and service, I will continue to be a loyal customer. Leilani
I just love this shop! I visited the store 2 1/2 years ago with my daughter. I called them a month or so ago and requested some products made with my daughter's blend, and revised my blend just a bit. They were happy to oblige, and we received our products quickly. I just received another order, this time I chose a single-note four pack. Love every one of them! I also took a chance and ordered a grab-bag fragrance. Lovely! Glad I took a chance. Keep up the great service! Sandra F.
Love the Aventus type oil. Long lasting and gets compliments. I placed my order after trying the sample sizes. Of the 5 samples I liked the Aventus type best, however the Aramis type will be my next purchase. Customer service is impeccable, and genuine towards your experiences with their products. I have already recommended to my friends. Kevin F.
We smell amazing! Read about our wonderful experience on OutrageouslyOrdinary.com! Outrageously Ordinary
Riverside drive fragrance is an EXACT duplicate of the B9 but half the cost Love it Charles P.
Ordered a sample of the China Lilly. I must say this is such a wonderful fragrance. received lots of compliments. To make it last, i used a few drops of this concentrated oil & mixed w/ raw, unrefined coconut oil and used as a perfume body lotion. It was amazing and went a long way. I have ordered previous fragrances from this website & have never been disappointed. Sylvia
IM AN OLD CUSTOMER YOU SHOULD KNOW I USED WORK ON LINCOLN RD ON "EYE MAX"I was real sad we u moved I got in contact w EIMEE SHE GAVE THE WEB. IM EXTREMELY SATISFIED. thanks Adonis A.
Can't say enough about your fragrance's and how spot on they are to the real thing. Keep up the good job Bruse S.
I have only tried one liked it very much. Earl G.
Great products and customer service! The staff really know how to help customers find complementary fragrances. Even the sample I was sent smelled amazing! Kia L.
I just cant live without THE FRAGANCE SHOP! They make all my fragances and I LOOOVE them ALL Great costumer service, Im their client for over 10 years and never regreated... Thank you for your great Shop! Rita H.
I LOVE this company. I stumbled into a Fragrance Shop in New Orleans before Hurricane Katrina. After my first purchase, the quality of the product was evident. I live in Ohio, so the web site has been a savior. I have ordered multiple product types, multiple times, for myself and as gifts. I have had things shipped internationally and domestically; I have NEVER been disappointed. Quality is always first class. Customer service is always exemplary. As long as Fragrance Shop sells, I'll be buying. Jennifer B.
I am very happy with my order. All the oils are wonderful! I have been ordering and wearing since 2001. Thanks! Lynda B.
This company is the BEST! I only order fragrances from you because I know the quality. Since I cannot wear traditional perfumes, your oils make it possible for me to experience the sensations, memories, and emotions I relate to the various aromas. Also, the samples are very welcome as they introduce me to new scents that represent my personality. Please never go away! Carole M.
I loved the perfume. It's just like going into Nieman Marcus and picking quelques fluers out. I just love it. I'm going to have to make a bigger purchase next time! Lindsey
I loved the scent I chose. It was amazingly similar to the actual perfume. I was just a little disappointed that the frangrance didn't last as long. I would have love to smell it for hours but it burned out to quickly. I really did love the oil Lindsey B.
This made me giddy with happiness Because its perfect !! I like oil scents they last longer and it smells just like Hanae Mori Plus I recieved a surprise along it I was worried because I had moved and I was going to have my surgery and it'll be sitting in wrong mailbox but I got it FAST! Never have been so relieved!! Satisfied Customer
just recieved tribe type omg...its the same scent i remember ,so happy my nose knows lol.. wasn't expecting this at all Thank you so much. Celia B.
Jenny from the Fragrance shop is a very friendly lady. Something went wrong with the shipping, and she solved the problem very quickly. And of course the fragrances are as Always wonderfull! Willeke
Awesome quality products! Great customer services and fast shipping! Thank you!! Lisa J.
I have been looking for a China Musk that I smelt on someone while vacationing. I can't seem to find the same fragrance but I will say that I have been very delighted with The Fragrance Shop's personal service. Lynne Lynne R.
The One is a sensuous warm, sexy scent but i expected it to last longer as an oil.I would need LOTS of it ! Any suggestions? I was so excited about your oil but unfortunately it disappears on my skin very quickly. It lasts a bit longer on clothes but not enough for me to purchase a bottle of it. It is a very good reproduction of The One just wish it lasted longer ! It also arrived very quickly considering i'm in Australia. Ivana S.
Placed the order because I was curious of the quality for the price. It came in two days and was surprised it smelled exactly like the original fragrance. Will be ordering a few more soon. Also Got a free sample that was perfect. Thomas G.
Received my 2 bottles of Tunisian Opium (that I LOVE) with a $30 discount! Also-2 smaller bottles for travel and convenience I was in the middle of moving and had internet probs, the kind person called here to confirm my order as I did not enter the discount code properly on my order form. Again-excellent customer service..not the case these days in many places!! Thank you Chris C.
Love the Fragrance shop. They had my original fragrance still on file after 10 years plus! Just re-ordered and it's just as good as it always was. Thank you! Dev B.
I love this company service is great and love the essential oils. Thank you ! Mary B.
I loved it!! The perfume alone was just what I wanted, but the service on top of it really just permanently sold me! Ready was a great scent! Kelly W.
My first time ordering! My Perfume came today! I ordered the Anne Klein2 just a trail size! Well I will from know order my Perfume for The Fragance Shop! I am so so Happy with the way it smells, just like the original Perfume! Thank You so much! Garavaglia
I visited their store several years ago and described my favorite scents. With that, they combined two oils together to create my very own fragrance. I love this scent and over the years have tried different commercial brands, I always come back to my scent. Not only does it smell wonderful but it truly lasts all day with just a couple of drops. Since you don't need to use a lot, the bottle lasts a long time. The price is way more reasonable than commercial brands. Recently I tried the beach by Bobbi Brown and really liked the scent for the summer, but it didn't last at all. I decided to try the Fragrance Shop version, and not only does it smell just like the Bobbi Brown version but it lasts all day. Now that the Fragrance Shop has closed their store in my location, I placed my order online and received it quickly. This is a great family owned business and you will not be disappointed with the service or your fragrance. They are so much better than commercial fragrances! Christina C.
love my sample bundle fragrances!! I live in Northern Michigan,and the pkg came promptly and quickly! I love the products, Tunisian Opium is my favorite. Also-got an email that I would get $30 off my first purchase! This is how to do business..thank you Chris C.
SERVICE AND MERCHANDISE...ALWAYS THE VERY TOP...I HAVE USED "LA PERLA'' FOR YEARS AND YEARS..DISCOVERED THIS PLACE WHEN THEY WERE STILL ON MIAMI'S LINCOLN ROAD..THEY ARE VERY PROFESSIONAL AND HELPFUL..THE BEST!!!!!!! Jackie B.
Love this shop! Visited them a few years ago and had fun making up my own blend. I just called and had them revise my blend a little and it arrived today. So pleased with the new blend! Great service, very friendly and helpful. Sandra F.
The new fragrance is over the top. I love it. Rebecca B.
Bought woods fragrance for my husband. Love it! Mel
The OUD oil is absolutely FABULOUS! It arrived before stated delivery date / delighted, however; was not as thick as sample but I am still very HAPPY with this company and it's wonderful customer service. Thx Regina
I've worn this fragrance for several years after being introduced to it my dau-in-law who live in Mooresville. It is light and wonderful. Thank you. Eleanor F.
have been a loyal and happy customer for more than 10 years....Love the product love the cost love the customer service . .....


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