Customer Comments

"I cannot recommend this company highly enough! Their shipments come within 2 days of ordering and their customer service is the best in the industry! They always send the products thoughtfully and attractively packaged and I always get samples with each order! I will only buy my fragrances from you in the future!"
Nancy
"Let me say that I love the fragrances I ordered, as well as the 2 samples you sent me. I used the Dry Body Oil this morning after my bath and followed with my perfumed oil in the Hanae Mori. Fourteen hours later, I still smell great! ...Thank you for your great products and excellent service."
Jane
" Wow!
Again, some of the most fantastic customer service ever and I was in retail sales for 20 years. Thank you and I am about to tell everyone about your products and great customer service. Thank you so very much. Hope you have a great day and you just made mine much better."
Kelly
"Not only was the service Awesome, every one of the scents stays on forever! I'm in the Navy, in Japan, and it still only took about a week to get here. I ordered two Custom Designer 4-packs, and I get to wear whatever scent I feel like that day. Not only did this save me a bunch of money (as opposed to buying 8 bottles of expensive cologne), but the stuff smells way more consistent, and stays on much longer than alcohol-based spray colognes. I really couldn't ask for a better experience. I will be recommending this place to ALL my friends, both Navy and at home! Thanks so much!"
Jake
"Just wanted to say 'thank you' and let you know how pleased I am with my Jasmine oil. Your wonderful products, ease of ordering, prompt delivery and excellent service has been an added plus. Also, your hand written note on the bottom of every invoice had a personal touch and made me feel more like a friend and not just another customer. Thank you again."
Cheryl
"Thank you for your excellent service for this time we received the package 4 days after it was sent to the UK . Well done !! We will be back!!"
SRH
"I am truly enjoying my fragrances. Everything came in perfect condition. Thank you so much for expediting the shipment so I got it in time to take it on my trip. You will be hearing from often as i will be ordering for myself, my family and friends. I have already told them all about The Fragrance Shop - And they love the way I smell..."
Sharon
"Thank you for the professionalism.
It is nice to deal with a company that is so on the ball. It is greatly appreciated.
I am looking forward to getting my new fragrances :)"
Jennifer
"I just love my purchases and wanted to thank you. The oils are beautiful and pure and the way they were packaged was fantastic...even the added touch of the Lifesavers was special. I'll be back again and again and again... thanks so much for a great shopping experience!"
Terry
"Your fragrances are wonderful! My sister, mother and mother-in-law are now hooked on your products! Your packaging is always so personal and makes the customer feel special. We really like your little samplers because it is fun to try the different perfumes in your selection. Thanks so much and I have told all my family and friends about you! :o)"
Rayna
"I have been buying Wisteria from the fragrance shop since I visited their shop in New Orleans in the early 90's. Now, I buy over the phone when I run out. It could not be easier. They are pleasant and helpful and it takes moments. I would be lost without them. "
Tia
"I am really happy with my purchase, as I have bought your oils for over 6 years now. The price is great, the oils last a long time and I get quite a few compliments oIn my perfumes. Thank you again and I have been spreading the good word about your company. "
Paula
"You guys are awesome.
Received the order and the Dry Body Oil is delicious. I will post a comment-rating tonight on your website. The customer service is spectacular, could not ask for more. Thank you!"
Marie

Write A Comment About the Fragrance Shop

The Fragrance Shop has wonderful customer service with extremely prompt delivery. Their products are excellent! It's a real pleasure shopping here.

Tom P

Thank you for the EXCELLENT service…I’ll definitely order LOTS more fragrance once I get the ones I ordered

Megan M

I am a first-time customer and was extremely pleased with the careful packaging of my order along with the timely delivery. The oils last a long time on my skin. I will definitely be ordering more from this company!

A.H.

I am so pleased with The Fragrance Shop. Not only are all of the scents I've tried wonderful and of the best quality, the attention to detail is like no other company. The shipping is extremely fast. The package includes a personalized note along with a free sample fragrance and a lifesaver candy. What more could I ask for!

Bev

I've recieved my designer 4 pack, and my specialty 4 pack, and I'm just thrilled with the quality of these perfume oils. They are all lovely, and the deigners are so much better than the origianl. I'm done with alcohol based perfumes. Why settle now that I have you! And to top it all off, you have the absolute most impressive customer service that I have ever encountered! Thanks a million times over!!!!

Danica

Unbelievably amazing fragrances! Outstanding customer service! The pure perfume oils last and last. I have sampled and purchased so many at this point that I no longer have a "favorite" scent. They're ALL amazing! So much fuller and well rounded than any alcohol based perfume I've ever worn, and no more headaches. The designer fragrances are spot on, yet BETTER! And the specialy blends are are truly art themselves. The Fragrance Shop has such an endless variety to choose from I'll never need to look elswere for authentic, pure perfume oils. Thank you for supplying the BEST!

Danica

Recently I was talking to a Fragrance Shop representative and asked them if they could make Sandalwood Vanilla, to which they replied that they already had it and sent me the link to the product. I was shocked because I had been unable to find it and had just placed a big order with The Fragrance Shop which I told the representative. To my surprise the representative said that was not a problem and send me a 14 day Sample free of charge. Talk about customer service. Aside from that their fragrances smell great. Thank you Fragrance Shop for the top notch service and products.

Josh

I had a wonderful interaction with a young lady named Aimee. She was very kind and pleasant. I can't wait to get my sample in the mail and start a journey of business with your company! Thank you

Marion, Brooklyn NY

I first starting buying from them in Miami Beach when they had a retail store there...I remains loyal customer, love not only their products but the absolute best service & quality! I highly recommend them!

Su R.

I used to shop at the Fragrance Shop boutique on Lincoln Rd in SOBE and adored the MAGNOLIA fragrance as it smelled EXACTLY like the flower itself. I am so glad to have discovered them online again and have to say, not only do I love my new scents: SCENT OF PEACE and STELLA MCARTNEY -but I am continuously impressed by their personal touch and exceptional attention to customer service. What a great company and a great product line. OPEN A STORE IN NYC!

April W

Love the Fragrance Shop! The perfume oils I have brought smell exactly like the real ones and stay on you the whole day! I'm from New Zealand and it only took a week to get my oils! Thank you so much. Have already recommended this site to all my family and friends. Really good stuff!

Hope

Black coconut lotion is great I love the fragrance.

Bev

Your products are simply awesome that is why I wanted to ask if it would be possible to duplicate Tom Ford's Tuscan Leather. Again many thanks for your great products as well as outstanding customer service.

Mark R.

This is my favorite place to go to for wonderful scents that my husband actually notices. I couldn't find anything he would notice then I tried Voodoo Love and it was magic. And the Pink Martini is perfect for a light scent during the day. Thank you so much

Nancy

I had the Fragrance Shop help me with Fragrance Replication and I have to say they are amazing. Aimee was beyond helpful as she concocted the final blend. I would recommend to anyone. Great customer service and communication!

Marivi

I got the buy 1 get 1 free deal and I'm so glad I took advantage of it! I got Scent of Peace type and Pure DKNY type and love them both. The customer service at The Fragrance Shop CANNOT be beat!

Janelle

I love ordering from the fragrance shop. Each time the service and products are stellar. I've already recommended them to others, and I am even helping someone place an order today.

Anna

The Fragrance Shop is the Greatest place for oils/scents & my favorite new place to shop for them!

J. William

the Flower Bomb scent is just like the original! I *LOVE* this perfume oil because it lasts all day for me, something that perfume has never done. For some reason, this oil stays all day, maybe because it is uncut? I've ordered other perfume oil online from other companies and it didn't last on me but this formula did.

Nikki

I have been a customer of The Fragrance Shop for over four years and have always received the highest quality fragrances and customer service. I have recommended The Fragrance Shop to all my friends!

Oscar

Hello Kay family!! Once again thank you very much for everything!! Your service was incredible and I really love your fragrances! I think, finally the one I love most is the Vanilla one! But all your fragrances are special and unique. Wont stop being ur client ;) Thanks again!!

Valentina

Michael Kors, I was suprized the moment i smelled the scent because this flower perfume smelled fresh and flowery. compare to most of the other flower perfume which smells very strong, almost like baby powder. This perfume was very elegant and great for a night out!

Chun T

Luv it. Long lasting and smooth. Also, thanks for the extra oil you sent to make my bath and body products smell stronger.

Brian

To say that The Fragrance Shop has great customer service could not be more of an understatement! I recently placed an order that was incorrectly filled. Not only did they have the corrected order in the mail to me the next day, they upgraded me to the next size up at no additional charge. I would recommend business with this company to anyone; and as for me, with customer service like this, they've got my business for life

Matt C

I think this was my 6th order for a Bal a Versaille oil. On me it smells ( at least I think) delicious. My interaction with Jenny over the years continues to impress me and your product is sincerely top shelf. I have not bought a store perfume in a very long time and I promise this is true, I tell anyone and everyone who compliments the way I smell ( and even some who don't say a word) all about The Fragrance Shop.

Lori

I can't say enough about this store! The oils are fabulous and the service is UNBELIEVABLE! I had a favorite oil that I couldn't remember where I originally purchased it from and the store reproduced it for me! They bent over backwards to help me, sending me bottles to send them my original fragrance in and corresponding with me regularly until I was happy with the scent they designed for me! Who does this?? I am a forever customer!

Charmian

Jenny my order arrv'd in a few days and I was delighted with this fragrance. I have tried several Creed colognes and have been extremely satisfied with them all.the one I would like to try again, if available is eau du Portugal. I would also like to thank U for the free sample u sent me-millesime.Great customer service great follow-up.

Alfred

I just randomly found the Fragrance Shop online one night and how fortunate I was! I ordered the Patchouli Musk and it was exactly what I was looking for! I LOVE IT! My order was shipped in less than 24 hours, at my house in 3 days, got a free sample of Dragon's Blood (which I will order next) and the owners really care about you. WOW...AWESOME!

Pam W

Hello Friends, I know you sent an e-mail asking me to review my order. Just didn’t get to it. But I am writing now to say that I love the scents you made for me. Fig/Orange in 2 slightly different proportions. They are both great. And your service and care were wonderful. (North Carolina). And I also like the sample you sent! So, thank-you, thank you!

Martha L.

I really liked the Samsara blend and the Casaque. Coco was very nice. Cocomango too sweet , you where right I think that Samsara would be really nice with fig and neroli. But everything got here, Jasmine is very loyal to the flower, But I still prefer the oil of true Gargenia. That one is absolutely beautiful. Aimee, thanks a lot for your time and patience. May you have a wonderful day

Suzette

Thank you so much, the problem has been taken care of by your excellent staff. Many thanks! P.S. We love The Fragrance Shop even more! Can't wait to get our package!

Cindy B

Wow! Parcel arrived today, thanks again for the special gift! Will certainly be back soon!

Lea

I have been a long time customer of The Fragrance Shop and each time I place an order, I have received the very best service as well as an incredible product. I never will purchase fragrance from any other source because The Fragrance Shop surpasses all expectations in customer service, selection, shipping, and high-quality products.

Petra O.

Very pleased with my purchase. Fragrance right on target and lasts.

Mary

bought the Jicky type of fragrance oil and I received my order quickly. I love the fragrance. I will buy more products from this company

Lea

a huge shout out for Jenny! thank you so much for all of your help, you are amazing and i will be buying again.

Brandi

Thank you for helping me find my favorite fragrance so quickly. Although it is no longer listed on the website, I was able to get it ordered quickly by chatting online with a representative!

Diane

I discovered The Fragrance Shop while visiting New Orleans about 10 years ago. I instantly fell in love with the scents and great service and have been a loyal shopper ever since. In my most recent order, there was a small mix-up and TFS was quick to correct the mistake and get a replacement out to me immediately. I wish other businesses were this awesome!

Nicki

I just wanted to let you know that I enjoy your company and especially your customer service. I will forever be placing orders with you and telling all my friends about you. I appreciate your staff and all the help they provide to me. Thank you again for always making my day when I call ;o)

Hollie

I had a great experience with the Fragrance Shop. They shipped my order quickly and the product was amazing!! I really love the Moroccan Musk. Thank youo Fragrance Shop!

Carol

Great service! I am still trying out the sample pack! Wish you'd open in London UK - think I'd be in the store all the time if you did!

Louise

I cant use alcohol based fragrances and am glad that I discovered The Fragrance Shop years ago. I love the strength and balance of your fragrances, the scent does not change as the fragrance dries down which is very important. It would be nice to see deeper discounts then 20% at times as your fragrances are just as expensive as the real thing. When I can afford to splurge I buy from The Fragrance Shop and highly recommend them.

Frances

Iam so pleased with my Givenchy III type. I was unable to find it anywhere until I discovered The Fragance Shop. I got great service and am totally satisfied with my fragrance.

Marilyn

I love your service, oils and the recommended sample I received with my order. Will be ordering again and again!!

Valentina

I am extremely happy with my purchase. I appreciate all of the personal touches that went into the packaging and the thoughful sample sent. Your company was referred to me by a friend in New Orleans. Keep up the good work.

Erika

I wish you could teach Customer Service classes to others!

Christine

I love this fragrance and wear it all the time. It has become my "signature" and everybody that smells it (even strangers waiting in a line) always aske me "What are you wearing?" I now buy it exclusively on line, but use to visit "the fragrance Shop" on Lincoln road in South Beach, Miami. Last vist there a year ago the store was gone( very sad) I am happy I am still able to get it on line. Please don't even stop making this fragrance!!!

Amy C

You are the best. Orders arrive great. You are always helpful.

Doyce

I'm really happy that I've found the perfume Orange Blossom, this product to me feels pure and real, as if I'm standing right next to a blossoming tree. This product is so much better than all the other perfume that I've bought from other company's, I'm very satisfied.

Chun T

The Fragrance Shop is fantastic! Their customer service is absolutely the best and so are their oils. The oil of Fresh Air is just that. It's a wonderful clean fresh scent and I get compliments every time I wear it. I wouldn't shop any where else for fragrance. They're the best!!!

Beth T

excellent service! amazing! and excellent products! i am really glad i found you online :)

Lauren

I just want people to know how very helpful you are in selecting a scent. Your oils have staying power and they are so lovely. It is so nice to find "scents that make sense". Wonderful without the alcohol

Mary Jane

I would like to personally and openly send a sincere and heartfelt "Thank You" to the entire Fragrance Shop family. Your company continues to set the standard for what superior quality and excellent custome service should be. Thank yoso much for following through to make sure I received my package, that got "misdirected" by the postal service, and sending out, as a courtesy, another package. Which you truly did not have to do, since it was of no fault of the Fragrance Shop. I applaud you for being a cut above all the rest. And I look forward to lasting business relationship.And will continue to refer my family, co-workers and friends

Mr. Minney

I love your fragrances and prompt-ness in delivery. The dry oil sprays are the best! I struggled to find dry oil sprays prior to finding you guys! Only problem I had was my coupon codes you sent didn't work. :( but when I called, that was worked out!! thanks again.

Aim

Ordered Aventus and let's just say I forgot what I had been wearing before. So fresh and so clean!

Keith

This is by far the best company I've been in touch with. Everything from their customer service to their product is flawless. I have ordered several single note fragrances, and every one of them is equisite. They smell beautiful, and not synthetic, which a lot of perfume oils do. I have found my perfect scents, banana and cotton candy, and will probably never again buy perfumes from any other company than this. Thank you so much for the love and care you put in your product, and everything else. I will recommend you to everyone!

Marte

i love my oils, they smell soft & elegant!

Denise

I've been wearing custom fragrances from The Fragrance Shop for over a decade. I enjoy the constant compliments about "smelling so good!" almost as much as I enjoy the beautiful fragrances. It doesn't hurt that refills are only a phone call away.

Melanie

Your service was great! I received my order promptly, and I was impressed by the scents. Thanks!

Aglaila

Thank you so much for the Tribe Type! You have a customer for life. I am ordering every product you have in this scent!

Erin

I have to tell you. I love your site, oils and the amazing customer service you provide. I stopped wearing perfumes and now only wear you oils. You have such a wide range of designer scents and original. I love it. Continue the good work. You have a customer for life!

Karla H

i love my egptian must it smells soooooooo good & its not LOUD! The quality of your product are amazing . Thanks for every thing

Denise

I can't believe after 10 years I finally found my bottle of "Oil of Sung" it smells as good as the day you made it for me! Awesome! Thanks

Dino

great fragrances + great customer service = i'm a customer for life. there is absolutely no reason for me to go back to wearing commercial fragrances.

D.B.

I Love It....Im so happy you went to such great lengths to find it for me...I've missed this smell!!! Thank you so much!!!

Kimia

Thank you for the lovely fragances you sent me I'm enjoying each and every one. I will be calling next week to make my order and yes the oriental musk was fabulous. Thank you. Talk to you soon

Veronica

I recently ordered Very Vanilla and I have to say the smell in simply intoxicating!! From the prompt shippment to the extra care in packaging, I was amazed at the level of customer care/service. I find myself smelling my wrists at work b/c it cannot get enough. I look forward to ordering again!

Alex

I created an fragrance oil while on a visit to South Beach in 2009 at the former Fragrance Shop location. Since that time that oil has been my go to source day to day. I love all of the oils here but especially my own blend. I highly recommend trying your own blends. Great team of people behind the scenes as well. Cheers to all.

To the Kay Family, My Habit Rouge has arrived and all is well. I have been using this oil for more than four years as it was introduced to me by a former girlfriend. This is why I was not on your database: This is the first time I ordered it myself.

Roger

I have ordered for myself and others. WE were all pleased with the packaging. I was also pleased with the service. There are none better. I think you are the BEST in this service. I have tried others....not close to you folk.

I am VERY PLEASED with the eight different scents. I have tried the Hermes Terre. I will leave reviews of that which I've tried here and in past. AND the store review...I want too many of your scents!!! Best Regards

Tom

My 24k egyptian musk I love,it smells great! The egyptian musk I really couldn't smell really well!But because of ur great customer service, its going to be fixed! Thanx so much, you have a customer for life!....:-)

Denise

This cotton candy is the most amazing scent I never have received more compliments and have used it for about a year. The company has unbelievable customer service. Love you Fragrance Shop!!!!

Georgia

I worked with The Fragrance Shop to replicate a limited edition summer fragrance and the final result is even better than the original. And this was done with me living abroad, which goes to show that the folks at The Fragrance Shop can get the job done no matter what the perfume and no matter where you live. Thanks a million!

Alexandra

This is my second purchase from The Fragrance Shop and once again: WOW! My first purchase was "Royal Secret" and my second was "Opium", both in body lotions. Fragrances are delightful and the delivery is so fast. Thank you!!

Shelley

I am again thrilled with my Tunisian Opium and Egyptian Musk. One is heavy and one light so I can always accomodate my mood and the occasion.

Charlotte

I have been a client of yours for a long time. I used to visit your old store in Miami Beach. That is where I fell in love with my Patchouly Wood. You are the only store that carries the perfect Patchouly combination WOOD.i guess I will continue to order until.......who knows when. The store closed about three years ago but with this website it is even easier to purchase the goods than before.

Hello. Just want you all to know how awesome you are!!! Great customer service. I am a Massage Therapist in Dallas Tx so I know how important great customer service is!! Will defintely let all my girlfriends know about your Company With Gratitude

Lisa

FABULOUS!!! Enough said!!

Mary C

This was my second time purchasing from here but my first ordering for myself and I am in love with my very vanilla fragrance. I wrote not to long ago regarding what fragrance would be best suited for me and they were not only quick with their response but right on with the fragrance. I look forward to continuing business with them!

Sara

Just a comment about the site.Great stuff.I was totally sstisfied and will order again soon.

Charles

I have worn fragrance since a really young age but in the last few years I have been dissapointed at the fragrance counters at local malls.The quality of perfume has gone down so much that I was returning everything that I bought not to mention a lot of them made me feel sick with their strong chemical smell.When I came across the fragrance shop I was very sceptical at first but I ordered about 30 different fragrance samples and was really blown away!I did not care for every scent but your not going to like every fragrance but the quality was just awesome and the customer service is astounding.I was given many free samples to try.My favourites are Pink Sugar,Wet & Wild blended with a little arabian musk,Black Coconut and the Plumeria flower and Hawaiian Pikaki flower oils are intoxicating if you love tropical and exotic fragrances!I am also trying to make my own blends as well!I will be a customer for life or as long as you guys are around.Give this company your business and you will never go to another fragrance counter again!They can`t be beat!Thank you Fragrance Shop for excellent products and wonderful customer service.

Jessica B

i enjoyed the oils

Shelia

I can't say enough wonderful things about these ladies or their shop. I'm hooked on the true-to-scent fragrances and products, but no where is there customer service like the Fragrance Shop--soooo courteous, informative, incredibly generous and genteel southern kindness. If ONLY the rest of the world were like these ladies!!!

Sherry L. (WY)

The Fragrance Shop is top notch all the way around, great products and super customer service. Thank you

James B

Thank you so very much for the awesome product and service! I cannot say enough positive about the Halston for Women that you sold me! The fragrance is perfect!!!I was concerned about chemicals and additives and loved Halston so when I began searching for a healthy alternative, I had no idea you could provide such a wonderful pure product which far exceeds my expectations!! I am a customer for life now

Pam

I have to laugh at the "The perfumes are pretty awesome. They really are long lasting than usual spray perfumes. Loved them and will definitely buy again.

Haider

thank you so very much !! After nearly 50 years of wishing and looking for some thing with the fragance of carnations .....you made my wish come true!!! I love it, again thank you , and I will be reodering sooner because my daugther has fallen in love with it too, so we will be using it twice as faster !!

Silvia T

I have to laugh at the "what's in your perfume bottle" photo. I can't say enough I love the quality, the service the and the fragrances are dead on if not better than the originals. I wouldn't go anywhere else! Thank You!!!

Don H

You guys are top notch

James

I love ordering from your store. The fragrances are my favorites- I wear them every day. The attention to the order is the best. Fast delivery so that I can begin to enjoy my purchases almost immediately! Love it.

Theresa

I'm so glad to have found the fragrance shop! For whatever reason (age?), I acquired an allergic reaction to alcohol. All of my favorites are available at the Fragrance Shoppe! I'm even more grateful for the exceptional and consistent customer service!

Kime

I just want to say that you all have a GREAT thing going on!!! I ordered "Tribe" and it smelled better than I remember..I am so very happy with the whole experience, from the ordering to the product =) I will tell all my friends and use you all in the future for all my "smell good" needs!!! Thank You so much for being GREAT!!! =)

Melanie

I am very impressed by your customer service and the products I received.

Gail

The customer service is awesome. All the ladies are so helpful, even when I'm not sure if I've picked the right scent for me. Thanks for always being patient!

Angela

I love the custom blend with patchouli that you make for me. I receive compliments on it all the time!!

Gretchen

You and The Fragrance Shop do not cease to amaze me! I already received the samples for Black Cashmere type, the Cashmere Mist type by Donna Karan, the Shalimar type and Aromatic's Elixir type. What a rich spectrum of fragrances you have! Please allow me little time to use one sampler at the time and make my selection. With the service like this, you have solved my Christmas shopping dilemma! Thank you very much; I will let you know about my preferences, and at that time I would appreciate your instructions on how to exchange the KL type (original purchase) with the new selection.

Mira

By far the best cologne oil out their. Also best customer service.

Tushar

you guys have THE BEST patchouli, and i've tried almost every brand out there!

Nichole S

I've bought the oils since 2003 and always receive comments when wearing them. I have found the customer service second to none, which is especially fantastic as they get posted to Australia (and arrive quickly). Will continue to recommend the Fragrance Shop to everyone!

Gayle

I love patchouilli and have been wearing it exclusively for over 20 years!!"

Susan

the carnation is a soft spicy scent that is just right for me. So far i've tried the dry oil, lotion, spritz and oil. shipping is quick. thanks so much!

Cathy

Yes, I recieved my order and I am VERY happy with the very vanilla fragrance. LOVE IT!. Thank you all for always being attentive

Paola

I absolutely love the fragrances I received so far from The Fragrance Shop! I purchased Hermes Rouge and Kiss of the Dragon - both a beautiful fragrances and smell identical to the department store version only longer lasting. I love the dry body oil and most today I tried the body lotion - fabulous combination!!!! While the Fragrance Shops fragrances are lovely, nothing and I mean NOTHING can beat their customer service!!!! I am so happy that I found you!!!!

T. Roberts

When the Body Shop stopped producing pure floral scented perfume oils, I didn't know where to turn. Thank you The Fragrance Shop for providing such pure (single note) and authentic floral perfume oil fragrances!! You will definitely have me as a loyal customer!!

Akiwata

Thank you for your superior customer service. I know many will we happy to discover your unwatered down fragrances. The perfumes you buy now at stores are so weak now........Good job!

Thank you so much for your assistance today, for the wonderful products you create, and your exceptional customer service. I have loved your products since I discovered them last Fall, and now I'm hooked - okay maybe its just the 1 scent I keep purchasing, but its all I wear! Thank you!

Ellie

What I find so interseting is you could never find this anywhere else.

Latrice

Great products (I have used Rain for many years) and wonderful service. I have my products mailed to Canada and they always arrive quickly with no hassles.

Gillian

Prompt, polite, perfect. Thank You!

PHI

My favorite scent in a great deal travel size (buy 2 get 1 free). I've been ordering for several years and have never been disappointed. Keep up the good work.

Marcy P

I Love ordering from your website. I just received my oil and was so happy to see that you put some in a smaller bottle for travel! What a great idea! Its also nice that you sign your names yourself and not just by computer and a free sample and a candy just made it nice and personal. I will never buy perfume again!

Christy

FINALLY! I have been searching for years for a natural perfume that smells great,lasts more than 15 min., & is made without harsh ingredients. KUDOS to The Fragrance Shop for accomplishing this! I ordered a 5-pack sample pack, & the shipping was fast, and the oils are wonderful. They last all day long, & my "very picky" 16 yr.old daughter has been complimenting me whenever I wear them! Thank you The Fragrance Shop!

Amy

I always enjoy my purchases from the Fragrance Shop the packaging is so classic. But most of all I am always getting comments on how pretty I smell.

Elle

These guys are the best! Best customer service, incredible high quality essential oils...I depend on them for my peace of mind as they definitely add to my mental and spiritual state. Everywhere I go, people comment on how wonderful my scent is, and of course it's the oils from the Fragrance Shop!!

Antara

Just wanted to say a big "Thank you" from the bottom of my heart for sending so many samples for free just for missing one sample size on my order. Your customer service beats any I have experienced. May God bless your business in this new year dispite the stale economy.

Veronica

I ordered the Sample Five Pack and it I am very impressed with all of them. They all smell so good I am having a difficult time trying to decide what to order first.

Julie

I love your fragrances. Patchouli is my favorite oil and you have the best and so many. Every time I place a order it arrives with in two days. When I visit my sister I make sure she takes me to your beautiful shop

Jeanmarie

I was first introduced to The Fragrance Shop in 2003 through my niece - in Miami. I purchased the Oil of Aphrodisiac because I loved how it smelled on her. I loved it!! I will certainly continue to use the samples and see what I think long-term prior to buying a larger amount. Your service was wonderful. The shipping time was quick and everything arrived in excellent condition.

Katrinka

I have searched for years for "di Borghese," and am deligthed to, finally, have a source for the closest I can find! Thank you!!

Christine

Thanks for the great customer service and an awesome product!

Deonna

I never thought that I would be able to have Tendre Poison again. All my favorite things seem to get discontinued. I am so glad that you provide these oldies but goodies. You also gave me a sample of Parisienne type. This fragrance seemed to hold it's strength much longer, I do not know why. Tendre poison type seemed to dissipate sooner. So, I think I may buy the Parisienne type fragrance instead.

Annette

Love this company and everything you provide. Your service is impecable, your products devine. The disigner perfume oils far surpass the originals in every way (Coco channel is perfect) I have completly turned from commercial perfumes, and have made others believers as well (perfect gifts). My husband is even a customer being that you provide and incredibly "earthy" Earth oil that smells fantastic on him. We also agree that the Egyptian musk is the best we've ever tried. We are loyal custermers for life!

Danica

I have nothing but praise for this store.I ordered 2 items,i was emailed and told there was 1 item unavailable,and was i was given the choice of a refund on the unavailable item or both items.I chose to receive the available item and have a refund on the unavailable item.My refund was back in my bank just a few days later and the available item sent as promised

Patricia

I've only been experimenting with fragrances for about a year now. I've tried many other sites before finally finding "The Fragrance Shop". I'm never disappointed by the quality of the fragrances, the great service and fast order processing. And I'm particularly fond of the handwritten "thanks"! Thank you Jenny and Aimee!

Mark M

Thanks, great service as always.

Andrea

I love your oils! you are absolutely wonderful! I will ( I am) buying more!

Wendy

Your customer service is "The Best"! I live in rural Wisconsin and therefore internet shop a lot, so have lots of experience;) After a small snafu with an order over Christmas, your customer service rep came thru with "Flying Colors". You will continue to have my business and that of everyone else I know who uses fragrance :)! Thank You!

Karen K

Again, your product and staff are wonderful!!! The white pouchouil , not sure that's spelled correctly....is divine!! I've recommended you to everyone

Mary C

WHY ON EARTH don't you guys have more stores?! Thank you soooooooooooooooooo much for my Magical Moon, Deep Red, Viva LaJuicy, Cinnabar, Noa, Rush, Shalimar and the Body Products!!! I can honestly say it smells better then the "original" and I am telling everybody I know or that asks what I'm wearing. I always say "The Fragrance Shop's ________ and name the perfume. I truly want people to expierence the quility of your products, they are very rich and lasts all day! You guys are awesome!

Rana

I have nothing but good things to say about The Frangrance Shop. I actually ordered the Black Coconut Dry Oil, Spritzer, and bath gel for Christmas because of all the rave reviews I read. However, it turned out not to be a scent for me. I advised Frangrance Shop that I was not happy with this fragrance and surprisingly, they did make it right. The replacement Fragrances they sent are just my type. Thanks, Customer Service.

L.H. Another Satisfied Customer

I ordered organza Indecense, which was one of my favorite perfumes. I love the oil. I also bought a sample of another fragrance for a friend. I hope they like the oils as much as I do. And the order came so fast! thank you, thank you

Emilie

I LOVE the fragrance shop!!! From exceptional customer service to great packaging and free samples there is no reason to shop anywhere else!!

Marcy

I love the Fragrance shop! I use to visit the shop on Miami Beach but the online store is just as amazing. I received my order within days! The quality of the fragrance is outstanding as usual!

April

I just wanted to take an moment to express my complete satisfaction with the quality of service,and of the fragrances sold by this company, as well as the level of professionalism and the extent of customer contentment shown, which thus far has been unparallelled. I look forward to a continuing business relationship with this company and will recommend them at every opportunity allowed.

The items arrived in time to act as a stocking stuffer for my lady friend. Perfect condition; perfect timing. I will make an order in a week or so based on her reaction to the samples. Thanks for your attention. Thanks and Happy New Year!

Blair

you rock!! thanks so much for everything!! you were able to recreate the smell of NOVEMBER in new orleans perfectly with your sweet olive!! i get to relive my honeymoon everyday!!!

Nichole S

The companies that get my customer lifetime loyalty are the companies that are there with you when issues come up, not just when they're taking your order. I contacted the Fragrance Shop on Christmas Eve and they responded instantly via Chat Message and remedied the situation beautifully. I most definitely will be ordering from them again, and am so pleased to find such wonderful, prompt customer service! Thank you, Jenny!

Shari from San Diego

I have been a dedicated user of many fragrances from the Fragrance Shop since 2001 while living in New Orleans, LA. It was at that point where I stopped buying fragrances from the department stores focused exclusively on The Fragrance Shop. Thanks for such a great experience and helping me to smell my best.

Eric

One word - I remember you guys from new Orleans and the service is still awesome you even gave me a candy Cain . That's awesome and I will always keep you guys in mind

Steve

thank you so much for your sale!!! i was able to get the same oil that i got on my honeymoon in new orleans all those years ago!! while there's still some in the original bottle ( one drop lasts for DAYS!!!), i was afraid it may have lost some of it's power. not only does the original, bought no later than 2003, still smell the same, i now have enough to last for almost another decade!! you guys rock!! thank you also for the 2 week sample, i'm sure i'll use it, too! i left a review on the site when i first discovered the option, so i wanted to let you know how great the order worked out, "in person." p.s., my son loves when i order from you, he gets the candy!! happy holidays!!

Nichole

Yes, I received the perfume oil yesterday and absolutely love it. Your customer service is impeccable and I really appreciate your reasonable shipping charges, both of which distinguish you from the competition. Even though Habit Rouge is a "men's" fragrance, I used it myself for a long time. Then I started using a couple of the wonderful perfume oils Kiehl's used to make, until they were discontinued after the company was sold to L'Oreal. I switched back to Habit Rouge but have been very disappointed with it since it was reformulated in 2003 into what is basically overpriced scented alcohol. It was the experience with Kiehl's oils that prompted me to start researching perfume oils. I am planning to order several more testers from you of some of my favorite scents before I decide which one to buy but assure you that you have a new customer.

Marguerite

My fourpack arrived and the reccommended Gucci Guilty is awesome. Maybe a few dates coming my way. ha ha. jennny thank you for going above and beyond in helping me!

John M

I first found your store while on Vacation in New Orleans several years ago. I have been ordering via phone ever since. Love your products and excellant service!!

Tia

I love love love your oils! Not sure I can ever go back.

Shira

Thank you very much! I appreciate the great customer service and am very satisfied with your scents! I really hope everyone I tell will try your store, it's truly better then the perfume!!!

Ranoonan

Yes, I loved it. The new travel sizes are wonderful. When traveling, you can take your fragrance without taking up a lot of room and when the scanner sniffs it out in your carry on, it will meet the requirement so you don't have to leave it at the check point. I love the Chloe from the old days, and loved getting all like products together. I have a fun experience every time I shop here. I know you are very busy, but have a wonderful holiday when you get to enjoy it. Look forward to the new year. Have you ever considered making tarte warmer cubes? I realize I could add the oil to the wax, but just a thought because I just bought a couple of warmers and thought a fragrance would be good for my glamor girl space.

Anne B

I discovered your shop when I was in New Orlean. I was very well pleased with my purchase. Whenever I visit the city, I shop at your store. This is the first time that I have ordered from you online. I was overall pleased with the personal care that was given to me in my purchase and the kindness expressed. Thank you!!

Deborah A

Fabulous quick service! So glad I finally found the perfect lotion and scent. Thank you!

Sue

I have no complaints about the Fragrance Shop. The service and products are wonderful and I will continue to order from you. I would love it if the Fragrance Shop offered a four pack of the single note fragrances similar to the special blend four pack.

Carly

hanks so much for the fast shipment of carnation dry oil. I really love it, and enjoy trying the sample of summer rain. the candy cane was a great touch. I will be a return shopper and will refer others your way

Cathy E

I am so grateful that I found the Fragrance Shop! I am allergic to a lot of fragrances, and only wear Mitsouko by Gurlain. TFS makes the oil and it is wonderful. I bought a bottle of the dry oil and liked it so much I bought another bottle, plus lotion and spritz. Imagine my surprise and glee when I found a 1/8 oz oil as a gift for my large order. When I called to make sure they hadn't made a mistake, they remembered me, and that I only use one scent. Thanks Ladies for providing a great product.

Virginia J

I have ordered the 4 pak 2 different times. I cant tell you how great your oils are. I am sure Ill be back again!

Mary Jane

I don't think I've bought "perfume" in a couple of years, thanks to you all!! :) I especially love your help with blending scents! Thanks ladies, I recommend you to all my friends!

Gretchen M

One word - WOW!!! I just received my "Royal Secret" body lotion and I am absolutely thrilled with the fragrance and with your quick delivery. I will return again & again!

Shelley

I have been a customer and fan of The Fragrance Shop for many years. I love your fragrances! I also want to comment on your wonderful customer service and attention to detail. Thank you!

Ervina

Voodoo Love and 24K Egyptian Musk have always been two of my favorite scents(using it for the last 11 years). This time I decided to include Woody Sandalwood and Aphrodisiac Body Spritz in my order. I haven't tried the Aphrodisiac Body Spritz as yet but the Woody Sandalwood is heavenly..I love it. Like all other fragrance shop scents, a little bit goes a long way!!!

Patricia

It's great to find such a large selection of perfume oils ! I'm enjoying my samples and want to thank you for the personal touch that you provide to customers.

Phyllis

Loved you on South Beach and now happy that i have found you again. Received my oil yesterday and to be honest smells lighter than i remember but again I held on to the last few drops for atleast 3 years !!!! THANK YOU AGAIN for my early Christmas gift to myself !! Hope to continue shopping

Mayte

I have just received my order from the Fragrance Shop and absolutely love it. The Kay Family have been so helpful and have assisted me all along. I cannot wait to purchase more products and will definitely be recommending your Store to all my friends.

Joy

I love your fragrances! They last a long time and they are very true to the original... just better. I'm so glad you are operational and hope you keep the business going, for a while I was lost without your fragrances. I'm so glad to have you back!!!

Andi

Spoke with Amy today and as usual the customer service was something not experienced very often any more - excellent! Thank you, thank you may you prosper and stay viable. Love your store - wish there were more on the east coast.

Chris

We live in Los Angeles, and came across this shop on a trip out to New Orleans. we have been ordering from on-line ever since. We love it! The best quality, fast shipping, and great prices.

Alejandro

Superb customer service. One of the BEST online shopping experiences I have ever had. Although I do not like the smell of the black coconut maybe I will find another scent I like to support them again.

Velvet

I love the compliments I am constantly getting about how great my fragrance smells. It lasts longer than any other perfume I have ever tried. Thank you for your fast service!

Stacey

I ordered the Tunisian White Musk and it is simply fabulous! The fragrance is so clean and yet very delightful. I also ordered the 24karat Egyptian musk which is very nice, But I believe The white musk is my #1 choice. The service is indeed great. This is one place that I call and look forward to speaking with a human and not causing me to get an attitude!

Dee

Have bought before. Last order got lost. However, 5 star customer service send a re-order express post. Thank you so much. Not only are the scent heaven but so is the service. Much appreciated

Lea

Hello, I wanted to thank you for your great customer service and prompt delivery. The free gift was so nice and unexpected. I wrote a review for both fragrances I purchased and gave 5 stars!

Anne

Thank you so much!!! After years of searching for the Anne Klein II (discontinued in Europe) I found your oils and bodyoils. Thank yoy also for your excellent service and gift. I will soon order again!

Jacqueline

Just wanted to tell you guys that you are awesome! Thank you so much for sending the extra caps out... and then the sample Philosophy-type fragrance as well. You have gone above and beyond to help me each time I have contacted you... and it is very much appreciated! I will most definitely return for my next fragrance purchase(;

Laurie

Love the after shave balm. I've used it for years now and will keep doing so. It arrived with no problems.

John

I absolutely love the black coconut dry body oil. It's amazing and the only thing I wear now! I love smelling like I just got up from the beach! My absolute favorite!

Lyndsey

I am so happy about receiving my Relaxing Fragrance! It is so similar to the original scent! And the product was so easy to order and arrived very promptly!

Caroline

I just received the Magie Noir and the added samples, thank you so much I love them! I have never smelled those scents before, so that was a nice surprise! And that is so kind of you to send even a few more samples, I am beyond grateful and thank you again. I will be back to order full sizes just as soon as I can decide on my favorites! Thanks, I appreciate everything!

Shelley

I LOVE THIS OIL! Thank you so much!

Ami

I must say that this is hands down the best place on the planet to get pure fragrance oils. No alcohol, no mineral oil or skin irritating fillers, just pure almond oil and oil essences. The fragrance shop offers elegant blends and designer fragrances, coupled with wonderful customer service and beautiful packaging...Really, who could ask for anything more?

Twyla

Great service. Very prompt. My daughter's Christmas list contains something from here each year and the service is great!

PeggyLynn

I have bought 7 designer fragrance replicas so far and all have been spot-on. Shipping is super fast, too.

Shanna

WONDERFUL! THANK YOU....I LOVE YOUR FRAGRANCES AND I'LL BE A LOYAL CUSTOMER FOR LIFE.... I HATE THE TOXIC PETROCHEMICALS OF REAL DESIGNER FRAGRANCES... KIND REGARDS

Sonny

I just want to tell you how happy I am to have found your Company. Everything is so professional and am looking forward to receiving my purchase. My favorite perfume is mainly Musk. Many thanks

Joy

Awesome service we couldn't find this particular pafume anywhere but at The Fragrance Shop...Thanks guys for your excellent service!

it's my favorite! my sister wears it too and loves it! THANK YOU!!!!!!!!!!!!!!!!!!

Jill

Thank you, You are the best company in world, I am spreading the word for you. Have a great weekend

Marie-Helene

If you haven't tried the Fragrance Shop, you should. Unbeatable customer service (thank you Aimee) and wonderful scents. I only wish I were close enough to go to the store....I'd probably spend a whole day there smelling and buying!!

Janelle

I LOVE the Fragrance Shop and have bought a lot of their fragrances over the past decade. I have had all of the originals that I bought from them and their perfumes are spot on exact, but they last longer! Also, their customer service is amazing.

Kathryn

Received the my 24K Egyptian Musk. Thank you for sending out the replacement after the USPS lost the original package. You guys are the best. And my musk is as outstanding as your customer service.

Rosanna

I live in Miami, and used to buy my fragrance oils at your store in Miami Beach. I placed an order on Oct. 21, and received the items Oct. 24! Wow! What fast service. Have been using your products for years & love them!

Donna

The customer service is so wonderful here, it just makes you want to shop. I posted a message on face book, suggesting a holder for the 14 day supply, and perhaps a holder for the oil. I put the oil in an old lipstick holder, (like the kind you sit on the vanity), but just thought I would make that suggestion for product development. Keep up the good work and I will be getting packages from you in the mail. It is fun to have something to look forward to after a long day at work.

Anne

"Totally satisfied with the the lotion and oils I ordered. I have been a customer since 2007 and do not shop anywhere else! Again Thank you!

Joe

This is the perfect way to sample fragrances. The little bottles could last a really long time. I loved the four fragrances I ordered - Voodoo Love, Angelic, Supernola, African Gold. Voodoo love is a little too "older woman" for me (I'm 23) but still very sexy; Angelic reminds me of a Chanel and is beautiful; Supernola was too fresh for my taste, but smelled pretty; and African Gold may be my favorite as it is super sexy but still young. I will definitely continue to order from here and recommend it to everyone. Their fragrances are the best quality I've seen!

J.C.

I stumbled upon The Fragrance Shop on the internet while searching for a discontinued parfum. Thank God I did. Your shop is a piece of heaven on this earth. I will never buy another fragrance from another company again. Your shop is a blessing. Thank you for such wonderful products and service!

Alicia of San Jose, CA

the first time I found the Fragance Shop online, I forgot to mark the page. It took me a long time to find it again; but it was worth the search. I am extremely happy with their attention to my satisfaction with my order. I wear Calandre by Paco Rabanne and it's practically impossible to find it here in upstate, NY. Using the perfumed oil and other products is the best thing I could have done. It saves me time and money, plus I still get all the compliments I used to get before I switched! Love you, Fragrance Shop, Miss Rosa

Miss Rosa

I initially heard about this company watching "The View" when Sarah Jessica Parker was on the show and she was asked what fragrance she was wearing........it was Moroccan Musk. I googled that and found The Frangrance Shop...and I explored it buying several fragrances. I truely love Egyption Musk and Pink Sugar. I highly recommend this company!!!

Sheree

The Fragrance Shop exceeds all important standards of excellence from the way customers are treated to the outstanding quality of fragrance products and accessories. It is a pleasure to invest consumer dollars in a family owned and operated business that insists on the kind of quality control that other companies have long ago abandoned. In some cases it's disappointing and others completely appalling, that any famous person, regardless of what they are famous (or infamous) for, can slap their name on everything from perfume to salami and make a fortune. Meanwhile, actual crafts persons linger in under sung, obscurity simply because they are without or will not bow to, the the marketing machines of the pseudo-creative, pop culture, incompetent. Bravo to The Fragrance Shop for maintaining excellence in a world of increasingly over-priced and over valued mediocrity.

Dear Angels, I am the bad girl who usually earns the lump of coal at Christmas. This year I get to say, "Take that! Santa!" You did not have to send the extra oils, as I said the bottle might have taken a slight beating but the contents were fine. Your kindness has inspired me to reiterate my mantra about true service.

Cris

Singing your praises! While e-mail corresponding with Amiee, and now this $30-off-next-purchase code, you all have shown me dynamic customer service thus far, and I haven't even received my order in the mail yet. Believe it or not I didn't even know you existed until last Saturday, October 8th, 2011, when I went to Macy's at Northlake Mall - looking for a special scent. They didn't have it but, believe it or not, referred me to you and even wrote down the directions. I'm looking forward to my very first order arriving soon. If I am as impressed as your website claims, of course, I will be back! I'm really excited about this new scent experience

Anthony

loving my black orchid type dry body oil. I am so thrilled to have found your site!

Erika

i received my dry oil yesterday and i love the feel and sense very much-thanks

Darlene

I wanted to thank you so much..I just received the dry oil n its perfect and wonderful n I love it...sincerely kelly.

Kelley

There is no reason to suffer with short lived alcohol based fragrances now that I have discovered The Fragrance Shop. The only thing as good as their fragrances is there customer service, which is spectacular.

Tom

Love the Moroccan Musk I ordered. Also super fast delivery, will definately order from you again, and will pass on this site to friends and family.

Dasha

I have been wearing the same scent from The Fragrance Shop for 4 years. Everytime I think about changing, I just can't do it...I love my scent, it smells like me! The product is phenomenal and so is the customer service. I am a friend/fan for life!

Diedre

I just want to tell you how happy I am to have found your Company. Everything is so professional and am looking forward to receiving my purchase. My favorite perfume is mainly Musk. Many thanks.

Joy

I visited New Orleans in 1999, wandered into the store, purchased 1 oz. of Pheromone oil and oil of fresh air. I used the Pheromone quickly, and I still have the Fresh Air for special occasions. It smells as beautiful as when I bought it and lasts all day.

Valerie

I am allergic to perfumes but was so happy when I found the perfume oils from the Fragrance shop. I ONLY buy perfumes from you. The aromas stay with me all day...good thing too since I teach elementary school age students who love to hug me. And they all LOVE the way I smell...I dab a bit on my stomach since that's their height lol. Your service is impeccable! Thank you so much

Beth

I received my sample pack,and I was blown out of the waters,I purchased Prada Infusion,from Dillards, and was curious to see if they could match, oh my, it smells just like my fragrance from Dillards, I'm hooked and will continue to buy from you and refer others!!

Sarah

I love the oil from The Fragrance Shop!! It is so refreshing...

Crystal

All the sales people where very helpful. I had created a scent more than 7 years ago. They still had the scent card with my receipt on it.. I was so excited, you se the store I had gone to was in New Orleans, before the Huricane. I was not sure I would ever be able to recreat my special scent again. To my amazement it was shipped to me and in my hand in 3 days. It was perfect! everyone whom I talked with was very helpful and friendly. I will continue do my fragrance shopping here!

Carolyn

A word about the Fragrance Shop:
After trying a few imitators (of which there are now many), I am very glad to have been first acquainted with The Fragrance Shop. Your products and customer service are superior.
For those shoppers concerned with comparative pricing, please remind them that this is a case where you usually get what you pay for. Fragrance addict that I am, ('would rather have fine fragrance than furniture), I say from experience that low priced (fragrance oils) usually equal:
1. Low quality. Low concentration of essential oil, often made from cheap synthetics with little staying power. bearing little or no resemblance to the fragrance original.
2. Poor presentation. Low-end, generic containers that leak, are (gasp) made of plastic or just not presentable.
3. Poor customer service. Many of these sellers have no brick and mortar stores and refuse to provide service via telephone leaving the customer with challenging, e-mail only interface. Thank you for all you do.

M. Christopher

Thank you so much for the first-class service! I really appreciate your quick response and action. I love your products and can't wait to keep trying new scents!

Shelley H

it is the same thing every time ... jenny and aimee know exactly what i will like!! i wanted to replicate the smokey "head shop" fragance from the 60's....i was sent oriental kush and it was exactly what i wanted!! amazing! i appreciate your quality and high standards thank you !!

Jeff C

I received my order in record time (two days). Not only that, but your fragrances are to die for! I have so many good things to say, I hardly know where to begin. First, you carry scents that cannot be found anywhere (except the original, and even those can be difficult to find; i.e., Mitsouko, L'huere Blue, etc.). Second, your versions are much MUCH more long-lasting than I have EVER used, original or duplicate. Some of them, I can even smell the following morning! I know now I no longer have to look anywhere else because The Fragrance Shop carries THE best, bar none. I am so looking forward to ordering full-size versions of many scents that I only dreamed of owning. Thank you again so much! Also, thank you for the extra samples you included in my order .. they were much appreciated and enjoyed!

Christine

I have NO questions...just ANSWERS! :) I must have been living under a ROCK all these years! I've ordered twice in the last 3 weeks from you all and the oils are getting "sweeter and sweeter". I absolutely love your products (AMAZING) I don't think i've ever smelled prettier than now with your oils. Thank you, thank you, thank you! P.S. i get compliments from guys on the daily! :)

Tricia

I'm writing reviews for all the scents I chose in the sampler pack ... but just wanted to say, every oil in the sampler is perfect. Now I can't wait to order & try the sandalwood oils. Thanks for such amazing service and such wonderful products; The Fragrance Shop is a rare gem!

Donna

Great service! Always a follow up to see if all is satisfactory. Love the scents. They are longlasting.

Sandy

Just wanted to say THANKS Fragrance Shop. Ordered Voodoo love oil, lotion and body spritzer. The order was placed on the weekend and was delivered quickly and promptly. I've gotten many compliments on this fragrance. Have you guys thought about putting together travel sets? Thanks Fragrance Shop for a lovely fragrance.

Sandra

The fragrance shop is the only place I get my oils. The service is fast, the people are great. This the best.

Thanks Kay Family for these wonderful oils. I love the Indian Patchouli and Docle & Gabbana (The One). Bvlgari, is by far my favorite. I will be ordering more of it!

Anita

Some of the most beautiful fragrances on the planet!! I've been searching for ages for a decent place to purchase perfume oils online. Some of the most popular places to shop don't come close to the depth of these fragrances, nor the longevity.

Lynn

Hi girls, As you know I love love love the fragrance shop. It is the best!!! I love spending money there and telling everyone about you guys. So happy our paths have crossed:) Love Monique AKA (skirt)

Monique

I am so happy I found this site! I LOVE perfume, but hate the mass produced, commercial stuff that is so expensive and fades in an hour. The customer service here is fantastic: Changed my mind about the size I ordered a few minutes after I placed it and when I called, Aimee took care of it right then and refunded the difference promptly. And the samples arrived in record time! Now, I'm looking forward to using their "Fragrance Replication" service. I highly recommend this place!

Gloria

I recently ordered the black coconut and rain samples. I absolutely love them. I shall be ordering again.

Deborah

I don't have a question, but I would love to tell everyone, if you have not tried the fragrance shop, you really should. A friend of mine told me to give them a try, so I did and have enjoyed the oils that I have ordered. Awsome, try them you won't be disappointed!

Dawn

Thanks for getting my order to me so quickly. I love "white patchouli" and I'm so happy I found you guys when I visited the river walk in NOLA. Thanks again!!!

Carla

I recently purchased several samples from The Fragrance Shop and was very impressed with all aspects of my order. The samples came quickly and I really enjoyed trying all of them. I had been to the North Carolina shop but didn't have enough time to browse. I was so glad to know that I could order on line. I will work my way down the line with samples. You guys are the greatest!

Nancy

I recvd my order yesterday and as usual ..I am well pleased Thank you for the gift. I will be ordering again in the near future. Take care

I have done a lot of online shopping and I mean A LOT, and I am always disappointed when I find awesome finds however absolutely ridiculous shipping costs as I live in Australia. I recently found the fragrance shop website and was blown away by the extensive list of fragrances, the awesome reviews, and deals but I already expected shipping costs being much too high. WOW, I was wrong! Great, Fair Prices for amazing products?! Once in a blue moon! I will never buy commercial department store fragrances ever again.

Stef

I just got done chatting with one of your customer service reps, Jenny. I received the best customer service I have received in a long time. Kudos!

Tiffany

Hi Team. I just wanted to leave some feedback about how wonderful Jenny M was to deal with on my Fragrance Replication. Shipping to Australia, I was a little worried, but not only was the service BEYOND AMAZING so was the end product. I now smell like my favourite fragrance again and feel so great about the customer service and helpfulness of your team. I cannot recommend you highly enough. I will be a long-time customer for sure! Thanks again.

Simone

Great products! Love my black coconut oil! Fast shipping!! Thank you!!

Melissa B

The very best customer service!!! I had an issue with my order, which was my error not theirs and they took care of the problem immediately. I have never had such great attention form any other purchase I have made through the internet until my purchase with The Fragrance Shop. I will make sure I get the word out and I will now make all purchases from them in the future:)

Amy

I love the Hawaiian Tropic oil & the Dry Coconut Oil. I have referred your web site to anyone that stops me and ask me what Im wearing. Love the oils! Thank you.

Noemi

I received my fragrances yesterday and they're great! I also like the samples you sent. I remember visiting the Fragrance Shop when it was in Miami a number of years ago. I'm glad you still have the fragrances from those days. It's been a while. Thanks again for providing such wonderful and long-lasting fragrances.

Christopher

I was so excited to finally re-connect with the fragrance shop; I purchased some samples from them a few years back but never got around to making the order. I just purchased several of the products (oil, lotion, spritz and dry body oil) in rain. Very nice but a little on the light side. I also just purchased j'adore l'eau in the oil, this is an absolutely beautiful scent, that is very long lasting for which I received compliments from a few male colleagues at work. I just called the store and shared my experience with the rain products and wondered if I could exchange the spritzer rain product for J'adore L'eau, they were so kind to just mail it to me with no exchange or purchase needed. This is EXCELLENT customer service. Kudos goes out to the Kay family. Thank you so much; although I have alot of product right now, I will surely be back in the future. Thank you, thank you!!

M.Rizzo

tyle="text-align: left;">The Fragrance Shop has some serious AWESOME customer service! Aimee and Jenny have taken awesome care of me and I could not be more thankful!

Tanya

I just love my purchases and wanted to thank you. The oils are beautiful and pure and the way they were packaged was fantastic...even the added touch of the Lifesavers was special. I'll be back again and again and again...thanks so much for a great shopping experience!

Terry

I love this fragrance and the service is exceptional. You guys are the best! Thank You!

R. Gage

Your fragrances are wonderful! My sister, mother and mother-in-law are now hooked on your products! Your packaging is always so personal and makes the customer feel special. We really like your little samplers because it is fun to try the different perfumes in your selection. Thanks so much and I have told all my family and friends about you! :o)

Rayna

I have been buying wisteria oil from the fragrance shop since I visited their shop in New Orleans in the early 90's. Now, I buy over the phone when I run out. It could not be easier. They are pleasant and helpful and it takes moments. I would be lost without them.

Tia

I am really happy with my purchase, as I have bought your oils for over 6 years now. The price is great, the oils last a long time and I get quite a few compliments on my perfumes. The Four Pack of Oils is very nice yet some are very faint. I found that I can mix them to get stronger scent. The Kush is really nice and spicy! Like me :o)

Paula

I love the Black Coconut Dry Body Oil and will be contacting you in the future, and ordering more of your products.

Audra

I loved every fragrance you sent. How much I like Dragon's Blood was a surprise. I love the Vol De Nuit, and have already made a batch of bath salts!

Carol

Received my samples, they are delightful. Thank you again and I have been spreading the good word about your company and I will be making future purchases. Have a great weekend! Sincerely, the smiley customer :)!!!

Kelly

You guys are awesome. Received the order and the Dry Body Oil is delicious. I will post a comment-rating tonight on your website. The customer service is spectacular, could not ask for more. Thank you!

Marie

I cannot recommend this company highly enough! Their shipments come within 21 days of ordering and their customer service is the best in the industry! They always send the products thoughtfully and attractively packaged and I always get samples with each order! I will only buy my fragrances from you in future!

Nancy

Wow! Again, some of the most fantastic customer service ever and I was in retail sales for 20 years. Thank you and I am about to tell everyone about your products and great customer service. Thank you so very much. Hope you have a great day and you just made mine much better.

Kelly

I am truly enjoying my fragrances. Everything came in perfect condition. Thank you so much for expiditing the shipment so i got it in time to take it on my trip. You will be hearing from often as i will be ordering for myself, my family and friends. I have already told them all about TFS and they love the way i smell. A handsome man followed me in Costco saying that i smell so good. I work in a hospital and often very close to patients and staff, they compliment the fragrances and they are not overwhelming.

Sharron

Hey there, I love my spray! Love coconut, smells like summertime!

Arlyce

I got the perfume LOVELY!!!!! Thank you so much! The Plumeria blend was amazing.

Suzette

Thank you again for your fine fragrances and your wonderful customer service.

N.H.

The Velvet Bouquet Spritz is beautiful! Light, a little exotic, with some floral accents, too. This spritz lasts all day. I just visited your store in New Orleans a few weeks ago and I am so impressed with your wonderful service. Thanks so much!

Nancy P

Hello, I received my order in the mail yesterday and love the extra sample of Blue Sugar. Thank you very much, I am sure I will be ordering more!

Michelle

Just wanted to say that I received my spritzers of Zen Garden and English Lavender today. The scents are just as light and beautiful as they were when I purchased them last weekend in New Orleans. They were taken by the airport security because I had them in my carry on, so I ordered more Tuesday. Thanks so much for a great product and excellent service!

Nancy

The fragrance lasts forever!

MaryAnne

I must have ordered at least 12 samples before finding one I absolutely loved (Because I'm so picky about perfume!) But I found one, and was very impressed when my order arrived! It was timely, and felt like you care about me as an individual! Thank You for great service, I will be returning as a customer again!

Michele

Omg!I am wearing it every day! It truly smells like the real Amazing Grace.I have been into fragrances all of my adult life and I am 60 years young!I sold it retail for years in one of the most lucrative fragrance stores known.I can tell you what a fragrance is just by looking at the bottle! What I love the most is the staying power of your oils as most fragrances have always had a tendency to fade on me.Your customer service was a most pleasant experience.I was a customer service supervisor for many years and realize this is as important as the product you sell.Great job my friends! I will be placing another order soon!

Linda

I love The Fragrance Shop! I have one specific item that I love and the service is top notch.

Michele

The fragrance lasts forever!

Robin S.

I tried to leave a review,but wasn't able to get the review page. Let me say that I love the fragrances I ordered, as well as the 2 samples you sent me. I used the dry body oil this morning after my bath and followed with my perfumed oil in the Hana Morae. Fourteen hours later, I still smell great! I do like the Pink Martini fragrance in the Dry Body Oil and the two samples you sent. I'm looking forward to trying them this week! Thank you for your great products and excellent service.

Jane

You guys rock!!!!! I love the samples and knew I would. I have never been disappointed in any oil I have gotten from you and the fact that they were free is a bonus for sure...keep doing what you do and I will remain a loyal customer forever.

Cat

This is not a question, but a thank you. My order arrived so quickly, and I appreciate the professional packaging, free sample, and kind note. This was my first order with you all and it won't be the last. A friend, Jeff, mentioned your fragrances and he was right - great scents at a great price. Thanks again!

Maxine

I ordered the black coconut and nagchampa samples and I was so impressed with the smell of the oils and the packaging. I just ordered the larger version of the nagchampa. Thanks a million.

Tracie

Oh I like the Fragrance Shop...really, really like the Fragrance Shop! This is an amazing store. The owners/staff are so nice, real customer service. I am so glad they are in Huntersville, NC now. Yeah!!!

R. White - Facebook Fan

I have loved China Musk since discovering it in N'awlins years ago. So light and mellow...I get compliments on it wherever I go. More importantly, I don't like many, if any, perfumes and this is perfect for me. Thanks Fragrance Shop!!

Angela

This is the most amazing company to deal with - customer service is exceptional. They way they dealt with a little "issue" I had ensured I would be a fan of TFS forever. The oils are beautiful and am so glad to be wearing Safari again. Thank you !

Rozanne T

I found you store a few years ago when vacationing in New Orleans and your products are the only fragrances I will wear.

Jeanette

I am extremely happy with my oil and don't go a day without someone complimenting me on how great I smell

Michele

I recently ordered the cucumber oil, spritz and body wash, along with the baby powder spritz. I was sent a sample of the sweet cucumber which was very nice; but the regular cucumber remains my forever fav!. The scents last beyond all day, and calm my crazy day's around so many stressed out situations. I owe my sister in law for introducing me to your company 25 years or so ago. Thanks and keep up the good work.

Monica

Fragrance Shop rox! :o)

Rayna - Facebook Fan

Have been wearing Fragrance Shop oils since 2001...the ONLY I use!!!

Sandi - Facebook Fan

I have been using their oils for several yrs. now and have 3 custom made fragrances.

Regina - Facebook Fan

I am new to The Fragrance Shop and recently had the opportunity of experiencing the wonderful customer service that others have mentioned. The oil is unlike any other that I have used and I have used oils for 35 yrs... I love Long lasting scent and no oily residue to deal with. I also love how pure it is! Thank you Fragrance Shop - I am glad I found you!

Pam - Facebook Fan

I love the Fragrance Shop . Thank for all your help from Miami

Facebook Fan Liz

Thanks so much for the free sample you thought i would like with my order, i think i like it even more than what i bought!! You guys are awesome and i have referred all my friends!!

Melissa - Facebook Fan

I love the long-lasting, wonderful fragrance and my family and friends love them as gifts!

T. Jackson - Facebook Fan

I love the Fragrance Shop!!! It's the best & most natural way to smell fabulous!! Great products . =)

Michelle - Facebook Fan

Very professional and courteous.

Ada

Everything was wonderful with a little surprise gift to go along with my order! Nice touch!

Linda

My wife is happy. That says it all.

Terrence

Fast, nicely packaged, great product. Have to keep in mind when looking at the price, that this is oil, not watered down colognes.

Stephen

I love this place! thanks!!!

Ginger

Great transaction - will definitely be shopping here again!

Linda

Fantastic service, great product, will definitely use them again.

Susan

The seller was prompt in delivery and included additional samples of a fragrance I might like based on fragrance I ordered. Good customer service!

Elaine

Excellent seller! Super fast shipping, even to my APO. Highly recommended!

David

You Ladies Rule!!!!

Because of the level of attentiveness to our needs, You've made the sales experience a delight by becoming our co-buyers instead of sales people.

The quality of the fragrances you sent were second to none. Consider Denise and I "LOYAL CUSTOMERS"!

We have a lot of family, friends and associates who like us, enjoy a great Olfactory journey. We will continue to spread the good word about your terrific company and your incredible, high quality fragrances. We're looking forward to a long and aromatic relationship with all of you.

We will be ordering very soon!

George

Hi! I bought a perfume at your shop Saturday, and I love it! I'm up in Portland for my recording gig, and the perfume lasts all day with just 2 drops. Thanks so much for all your help

Michelle

Came in good order and included samples of other products.

Pat D

Your Cherry Vanilla fragrance ROCKS!!! It is very concentrated and goes a long way. I was at the doctors office last week. I walked down the hall all the way to the blood lab. 10 minutes later the girls asked me what I was wearing, I told them, and they said the hallway was still fragrant. How's that for a testimony to your cherry vanilla oil!! Smelling Great!

Donna O

The Fragrance Shop is great! My product was what I asked for and when I had a question or any concerns, I would e mail The Fragrance Shop and get a prompt response immediately. I feel as if I have a personal fragrance representative. I love them and the product and I will shop for all my fragrances there for now on thanks Fragrance Shop, you have been great

Kevin

Fantastic! Items arrived much faster than promised -- within 2 days! -- very well and safely packaged. Perfume oil is wonderful, exactly as described. Vendor is generous and thoughtful in packaging & order; included a personal note and additional sample. An outstanding shopping experience in every way. HIGHLY RECOMMENDED!

Nancy

I purchased this larger size of product after receiving the initial test size and again was impressed by packing and personal note from seller! Love the scent! Will be buying again!

Barb

Good communication, very happy with item, a great transaction. Thank you

Jennifer

These people were so pleasant and I have passed their name on to others. Plus I love their product and plan to order more. Thank you so much.

Roberta

I just LOVE the Vetiver Guerlain oil!! Love it!! and the samples...you guys are the sweetest but most of all i loved the little life saver treat...LOL thanks for taking such good care of me.

Jeff

I love this oil! I was so upset when the original fragrance was pulled off the market, and now it's getting more and more expensive, but I bought the sampler size of this on Amazon.com and I loved it so much that I'm switching. I use a lot of The Body Shop's fragrance oils, but the selection and quality here is amazing! I am going to make sure I don't run out of Miami Glow-type oil!

AnneMarie

Everything arrived perfectly. I am so happy, that I have given your website info & brochure to one of my friends. She had complimented me on the Oil of White Tea. Thank you again for your follow-up & awesome service,

Greg

Fast shipping, great product! Will definitely do business with you again. Thank you!

Terry

The fragrance is exactly Abercrombie Woods. The product was estimated to arrive FEB 10, but arrived FEB 03, a whole week ahead of time!! Thank you very much and I will be ordering more

Daniel

Hi,

Just wanted to say 'thank you' and let you know how pleased I am with my Jasmine oil. I have been looking for a very long time to find this scent and your wonderful products, ease of ordering, prompt delivery and excellent service has been an added plus. Also, your hand written note on the bottom of every invoice had a personal touch and made me feel more like a friend and not just another customer. Thank you again.

Cheryl

I just have to tell you how much I love NOLA Rain. I make it a point to go to New Orleans every 2 years just to pick up my perfume in person and for the food at Mothers! My sister-in-law buys me perfumes for every gift and I accept them gracefully but I am and always will be a NOLA Rain girl! Your fragrances stay true to the last drop. My big name label fragrances turn to that alcohol tinge halfway through the bottle and never smell as individual as yours. Thank you for such an excellent product.

Kathryn S

Completely satisfied! I am so thrilled you were able to create my own signature scent! Thanks again!

Diane

Thank you for your excellent service for this time we received the package 4 days after it was sent to the UK . Well done !! We will be back!!

SRH

Thank you for the follow up! I rec'd my fragrance within a few days of ordering...the scent is magnificent, service impeccable and product perfect!

It is a pleasure dealing with you.

Dianne

As always, you were good - very, very good. Thanks for your consistent great service!

Charlotte

Good morning ,
Excellent service, most courteous!!! I love the suggestions etc. A satisfied customer..Thank you,

Carla

Thank you, I received the order on time and very happy. Look forward to my next purchase!
Darrell

You guys did a great job getting my oils to me as fast as you did.....Thank you so very much!!

Terilyn

I just placed an order over the phone and wanted to let you know that I found your staff very helpful and an absolute pleasure to deal with. I never hesitate to recommend you to my friends and clients, and always get compliments on the Very Vanilla.
Andrea D

The "Pleasures" was a Christmas gift for my daughter... She was thrilled. In fact, she even mentioned that the note she had to wait all day for in the original was present immediately with your product, and smelled better than original, just like your brochure states. We will definitely be purchasing more from you.

Susette

...I will be happy to continue as a customer of yours!

Daniel

I am very pleased with my fragrance. I intend to bring my sister there when she comes to visit.

Mary

I just wanted to say how much I LOVE your products! I'm always asked what fragrance I'm wearing and I always refer everyone to your site.

Cristina

Everything is fine, i love my perfumes and the ones i made for the girlfriends of my sons were truly appreciated

Christine Z

Completely satisfied! I am so thrilled you were able to create my own signature scent! Thanks again!

Diane C

I enjoyed my time in the shop. I was so please with the knowledge of you and your sister.

Kavin

Excellent service, most courteous!!! I love the suggestions etc. A satisfied customer..Thank you,
P.S. I love the soft fragrances..

Carla

I WAS HAPPY ABOUT YOUR QUICK REPLY AND MAILING OF MY ORDER. IT ARRIVED IN EXCELLENT SHAPE. AGAIN, THANK YOU FOR YOUR SERVICE

Steph

Every thing was fantastic, thank you! Best,

Wendy

Everything was perfect it was a pleasure working with you.. Thank you,

Marney

Thank you, I received the order on time and very happy. Look forward to my next purchase.

Darrell

The service was and is VERY GOOD. Thanks

Kevin

You guys did a great job getting my oils to me as fast as you did.....Thank you so very much!!

T. Foster

Thank You!! The Service and Products are excellent. I can't begin to tell you the compliments I receive when I use this fragrance and I've used it for years now. Thanks for the opportunity to let you know !!!

Scott H

Thank you for the follow up! I rec'd my fragrance within a few days of ordering...the scent is magnificent, service impeccable and product perfect!

It is a pleasure dealing with you...

Dianne

I am truly enjoying my fragrances!!

Dr. Barbara H

As always, you were good - very, very good. Thanks for your consistent great service!

Charlotte N.

Everything arrived perfectly & I am so happy I have given your website info & brochure to one of my friends. She had complimented me on the Oil of White Tea. Thank you again for your follow-up & awesome service!

Greg M

Thanks for the nice email. I want you to know that my visit to your shop was a highlight in my shopping at Birksdale Commons. I like North Carolina and the Lake Norman area so much that I am moving there in Jan. 2010. I just have to liquidate many of my antiques and other 'stuff' that have accumulated in my 1,400 square feet old home. Many of the antiques are old perfume bottles which your father might show an interest in when I relocate and set up shop. I will keep you posted and hope to see you again very soon. Fondly,

Judith

I just received my Oil of Union Square. I can't believe it! The scent is spot on and lasts so much longer than my spray. The Oil of Chez Bond that I got for my husband is just as terrific. Thank you for having such a high quality product and for keeping up with the newest scents on the market. Sincerely,

Olivia

I came into your shop in Birkdale Village on Sunday with my daughter and bought a bottle of "Summer Rain" for my Lampe Berger and you very kindly gave me a new wick. I just wanted to say a big THANK YOU!!! I have been using it and absolutely love it, and so does everyone else! I have mention you and your wonderful store to several friends whom I feel sure will be visiting you sometime soon. Thank you for your kindness which meant a lot, I look forward to seeing you soon.

Lynne B.

I discovered The Fragrance Shop when attending the annual Boat Show in Miami Beach about 6 years ago and have made it a point to visit the store whenever I'm in town. My wife collects your beautiful hand blown perfume bottles and I wear your Oil of Desire. I am saddened to see the store has relocated after 12 years of business on Lincoln Rd, but now have an excuse to plan a visit to Charlotte!

Paul F

I have loved your perfumes since visiting the New Orleans shop in 2003, and have ordered from you ever since. Thank you!

Gayle

I didn't realize how inferior my oils were until I experienced yours! My husband has never worn cologne until he tried your Oil of Ed Hardy-type. He wears it every day and loves it. We will be wearing your oils from now on.

Sidney

I just wanted to tell you how pleased I am with your Designer Fragrance Oil of Jungle Gardenia-type. I used to wear Tuvache Jungle Gardenia when I was a teenager and it brings back memories whenever I have it on. I have tried various duplicates, but nothing pleased me 100%. In fact, nothing was close until I ordered from you. Thank you for duplicating so faithfully this wonderful scent.

Karen

Thanks so much for helping me with my order and for the sample gifts! I'm sure my husband will like one of the samples and he'll have me ordering more soon! Finding a true apothecary shop is finding a needle in a haystack!! There are few of them; and yours is definitely one of the finer shops. I really appreciate all of your time and assistance. Looking forward to presents in the mail!

Deona

Thank you, thank you so much for going through all of the trouble to find a musk similar to R H Mystic Musk oil. You are truly one of the rare companies that genuinely care about their customers!

Therese

We drive from Orlando every time we visit, just so we can come to this store.

John S.

The smell is so much richer in the oil.

Michelle H.

The fragrance lasts forever!

Robin S.

Usually, I don't wear perfumes because I'm allergic to them, but I can wear the oils and it's so nice to be able to wear a fragrance again

Kathy M.

I've stopped wearing commercial fragrances since I've found your oils!

Eva D.

For long lasting, natural and exquisite fragrances I recommend The Fragrance Shop. Their pure perfume oils are free from fillers and alcohol. They can even create a custom scent for you!

Holly E.

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