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Customer Comments

  • "I cannot recommend this company highly enough! Their shipments come within 2 days of ordering and their customer service is the best in the industry! They always send the products thoughtfully and attractively packaged and I always get samples with each order! I will only buy my fragrances from you in the future!" Nancy
  • "Let me say that I love the fragrances I ordered, as well as the 2 samples you sent me. I used the Dry Body Oil this morning after my bath and followed with my perfumed oil in the Hanae Mori. Fourteen hours later, I still smell great! ...Thank you for your great products and excellent service." Jane
  • " Wow! Again, some of the most fantastic customer service ever and I was in retail sales for 20 years. Thank you and I am about to tell everyone about your products and great customer service. Thank you so very much. Hope you have a great day and you just made mine much better." Kelly
  • "Not only was the service Awesome, every one of the scents stays on forever! I'm in the Navy, in Japan, and it still only took about a week to get here. I ordered two Custom Designer 4-packs, and I get to wear whatever scent I feel like that day. Not only did this save me a bunch of money (as opposed to buying 8 bottles of expensive cologne), but the stuff smells way more consistent, and stays on much longer than alcohol-based spray colognes. I really couldn't ask for a better experience. I will be recommending this place to ALL my friends, both Navy and at home! Thanks so much!" Jake
  • "Just wanted to say 'thank you' and let you know how pleased I am with my Jasmine oil. Your wonderful products, ease of ordering, prompt delivery and excellent service has been an added plus. Also, your hand written note on the bottom of every invoice had a personal touch and made me feel more like a friend and not just another customer. Thank you again." Cheryl
  • "Thank you for your excellent service for this time we received the package 4 days after it was sent to the UK . Well done !! We will be back!!" SRH
  • "I am truly enjoying my fragrances. Everything came in perfect condition. Thank you so much for expediting the shipment so I got it in time to take it on my trip. You will be hearing from often as i will be ordering for myself, my family and friends. I have already told them all about The Fragrance Shop - And they love the way I smell..." Sharon
  • "Thank you for the professionalism. It is nice to deal with a company that is so on the ball. It is greatly appreciated. I am looking forward to getting my new fragrances :)" Jennifer
  • "I just love my purchases and wanted to thank you. The oils are beautiful and pure and the way they were packaged was fantastic...even the added touch of the Lifesavers was special. I'll be back again and again and again... thanks so much for a great shopping experience!" Terry
  • "Your fragrances are wonderful! My sister, mother and mother-in-law are now hooked on your products! Your packaging is always so personal and makes the customer feel special. We really like your little samplers because it is fun to try the different perfumes in your selection. Thanks so much and I have told all my family and friends about you! :o)" Rayna
  • "I have been buying Wisteria from the fragrance shop since I visited their shop in New Orleans in the early 90's. Now, I buy over the phone when I run out. It could not be easier. They are pleasant and helpful and it takes moments. I would be lost without them. " Tia
  • "I am really happy with my purchase, as I have bought your oils for over 6 years now. The price is great, the oils last a long time and I get quite a few compliments oIn my perfumes. Thank you again and I have been spreading the good word about your company. " Paula
  • "You guys are awesome. Received the order and the Dry Body Oil is delicious. I will post a comment-rating tonight on your website. The customer service is spectacular, could not ask for more. Thank you!" Marie

Write A Comment About the Fragrance Shop

Liz B.

Amazing! I ordered online, on the 16th - received today on the 19th! (Over the weekend, at the peak of the Christmas rush) How did you do it?! Good job Fragrance Shop. Got my order filled perfectly. Thanks for quality products and service. Amazing.
Gerry K.

Love this shop! Visited them a few years ago and had fun making up my own blend. I just called and had them revise my blend a little and it arrived today. So pleased with the new blend! Great service, very friendly and helpful.
Sandra F.

The new fragrance is over the top. I love it.
Rebecca B.

Bought woods fragrance for my husband. Love it!
Mel

I wasn't sure what to expect from the Fragranceshop. I had hoped to receive frangrances that had been faithfully recreated to bring to life the depth and beauty of much loved vintage perfumes. I could not have been more delighted with my purchases. If you've longed for the complexity of Jicky, the floral bomb that Casaque delivered, or the musky sensuality that was Ecusson, and the 'reformulated' offerings have left you cold, then Fragranceshop with absolutely deliver. I will shop here again, thank you for being true to my memories associated with beautiful, long lost fragrances.
Anne-Marie

The OUD oil is absolutely FABULOUS! It arrived before stated delivery date / delighted, however; was not as thick as sample but I am still very HAPPY with this company and it's wonderful customer service. Thx
Regina B.

I've worn this fragrance for several years after being introduced to it my dau-in-law who live in Mooresville. It is light and wonderful. Thank you.
Eleanor F.

I have been a loyal and happy customer for more than 10 years....Love the product love the cost love the customer service ......


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