Several years ago while visiting N'Orleans, we stopped in The Fragrance Shop and was intrigued by the concept. With the help of a talented salesperson, we developed a fragrance that we named "Oil of Mardi Gras," which is the name of one of our miniature dachshunds. (BTW, this is a unique formula, not to be confused with the "Mardi Gras" sold by the store.) We returned yearly, but on the last visit a few years ago found that the store was closing the following week. Needless to say, we stocked up, but the salesperson offered to make sure the formula was stored on the computer, thus being available through the Charlotte store.
Eventually, we ran out of the oil, so I called the Charlotte store and sure enough, the formula was there. I have since ordered by phone and ALWAYS receive top-of-the-line service. The fragrance is "on target" each time, and the shipping time is very fast. The sales people are more than gracious. I would love to visit the store one day and personally say thank you to the Kay family and the staff.
Interestingly enough, a sample was enclosed in the package I just ordered a couple of weeks ago. It was "Oil of Oscar" and smells pretty good. The funny thing is that "Oscar" is the name of our other miniature dachshund! It seemed almost like the person packing the order knew exactly what sample to include! Coincidental, I'm sure, but it sure put a smile on my face and makes for a great story to share with friends.
